Refund policy

RETURN & REFUND POLICY — MIDNIGHT HOODS

All Sales Are Final
All Midnight Hoods orders are final sale. We do not accept returns or exchanges, and we do not offer 
refunds for change of mind, wrong size, or any other reason, unless your order arrives damaged (see 
below). Please check the size chart carefully before ordering.

Processing Time
Every order is made to order. Please allow up to 30 days for your order to be processed before it 
ships. Once it ships, you'll receive a tracking number by email.
If we can't ship your order within 30 days, we'll email you and you can choose to keep waiting or 
cancel for a full refund.

Damaged or Defective Items
If your order arrives damaged, has a printing defect, or you received the wrong item, email us within 
7 days of delivery with your order number and photos of the issue. We'll send you a free replacement 
or issue a full refund. You don't need to send the item back.

Lost Packages
If your order is lost in transit, email us and we'll work with the carrier to locate it or reship it 
to you.

Cancellations
Because every order is made to order, orders cannot be cancelled once placed.

Refunds
Approved refunds are issued to your original payment method within 5–10 business days.

Contact Us
Email: midnightblankets@outlook.com
We reply within 24 hours. If there's any problem with your order, please email us first. We can sort 
it out faster than your bank can.